It was life-changing! I found that she was warm and welcoming and she really knew what she was talking about. When people needed more clarification, she went through it until they understood. She was in-tune with the people and our needs in the room. I really admire how graceful and patient she was dealing with the one disruptive participant. She kept her cool and handle it with love which was beautiful to see even when the rest of us started to get very annoyed with him.